Terms and Conditions

Introduction and License

Prime96 is operated by a licensed entity under the Anjouan Gaming Board. The platform offers a range of online gaming services, including real-money gambling, online pokies, and live dealer games. By accessing or using the services provided by Prime96, users agree to abide by these Terms and Conditions.

Eligibility

1. Users must be at least 18 years of age to participate in any gambling activities on the platform.
2. Prime96 does not accept players from jurisdictions where online gambling is prohibited. It is the responsibility of the user to ensure compliance with local laws before engaging with the services.

Account Rules

1. Each user is permitted to create only one account.
2. Users must complete mandatory Know Your Customer (KYC) verification before engaging in real-money gaming.
3. Users are responsible for maintaining the confidentiality of their account credentials.
4. Any misuse of accounts, including sharing of login information or multiple accounts, may result in suspension or closure of the account.

Deposits and Withdrawals

1. Only authorized payment methods can be used for deposits and withdrawals.
2. All transactions are subject to processing times, which may vary based on the payment method.
3. Prime96 adheres to Anti-Money Laundering (AML) regulations, requiring users to verify their identity during the withdrawal process.
4. Withdrawals may take 1-5 business days, depending on the chosen payment method.

Prohibited Activities

1. Users are strictly prohibited from engaging in any form of cheating or fraud.
2. The use of bots or automated systems to manipulate gameplay is not allowed.
3. Exploiting system errors or bugs for personal gain is prohibited.
4. Any violation of these rules may result in account suspension or termination.

Bonus Terms and General Promotional Conditions

1. Bonuses may be subject to specific wagering requirements outlined during the promotion.
2. Users must comply with all terms associated with bonuses to avoid forfeiture.
3. Prime96 reserves the right to modify or cancel promotions at any time without prior notice.

Fair Play and Game Integrity Rules

1. Prime96 is committed to ensuring fair play and the integrity of all games.
2. Random Number Generators (RNG) are used to ensure that all game outcomes are fair and random.
3. Any suspicion of manipulation or dishonesty will be investigated thoroughly.

Fraud Prevention and Security Monitoring

1. Prime96 employs advanced security measures to protect user data and financial transactions.
2. The platform regularly monitors for suspicious activities to prevent fraud.
3. Users are encouraged to report any suspicious behavior to the support team.

Dispute Resolution and Complaint Handling Process

1. Users are encouraged to resolve disputes directly with the support team.
2. If a resolution cannot be reached, users may escalate the issue to the relevant regulatory authority.
3. All complaints will be handled in accordance with Australian regulations.

Limitation of Liability and Termination

1. Prime96 reserves the right to suspend or terminate user accounts for violations of these Terms and Conditions or applicable laws.
2. The platform is not liable for any indirect, incidental, or consequential damages arising from the use of its services.
3. Users acknowledge that their access to the platform may be restricted or terminated without notice in cases of suspicious activity.

Governing Law and Jurisdiction

1. These Terms and Conditions are governed by the laws of Australia.
2. Any disputes arising out of or related to the use of the platform shall be subject to the exclusive jurisdiction of the courts in Australia.

Responsible Gambling Measures and User Protection Tools

1. Prime96 is dedicated to promoting responsible gambling practices among its users.
2. Users have access to various self-exclusion tools and deposit limits to manage their gambling behavior.
3. The platform encourages users to seek help if they feel their gambling is becoming problematic.

Conclusion

By using Prime96, users agree to comply with these Terms and Conditions. It is the responsibility of each user to stay informed about any updates or changes to these terms.